What to do after an Accident

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What to do after an Accident

(keep this in your glove box with your liability slip and ownership)


Stop. If your vehicle is involved in an accident and you do not stop, you may be subject to criminal prosecution.


If anyone is injured, if the total damage appears to be MORE than $2000 or if you suspect that any of the other drivers involved are guilty of a Criminal Code offence (such as being under the influence), call 911.

If no one is injured and damages are minimal call your local police for instructions. Police may or may not respond. If local police do not attend the scene of the accident, they may instruct you to report to a Collision Reporting Centre within 24 hours. Reporting facilities are created to assist motorists in reporting motor vehicle accidents. At the reporting centre you will complete a police report.

(Collision Reporting Centres: www.accsupport.com)

If there isn’t a Reporting Centre in the area of the accident, you may be told to go to the nearest police station to report.


If it is safe, move your vehicle to the side of the road, away from traffic. If your vehicle cannot be driven, turn on your hazard lights or use cones or warning triangles.


Write down the names, address, telephone and driver’s license numbers of all the other drivers, the year, make and license number of the other vehicles as well as the names and addresses of the registered owners of the vehicles. Also write down the insurance company and policy number for each of the other vehicles. You must provide this information to the other party as well.

If applicable, obtain the names, addresses and telephone numbers of passengers and witnesses (passengers in yours or the other driver’s vehicle are not considered independent witnesses).


Report the accident immediately to Impact Insurance (905-660-6170 or 1-877-238-7054) if it during business hours and if it is a minor situation. For a more serious accident or if after regular business hours, your insurance company has an emergency claims hotline to assist you. You should have your policy number available.


  • Try and remain calm.
  • Do not argue with other drivers and passengers. Save your story for the police.
  • Do not assume liability or take responsibility, sign statements regarding fault, or promise to pay for damage at the scene of the accident.
  • Be careful of unauthorized tow truck operators pressuring you to have your vehicle towed, demanding immediate payment for the tow, or attempting to take your vehicle to a garage of their choice. If you feel you are being pressured, ask the police for the name of an authorized tow truck operator and have your vehicle towed to a Collision Reporting Centre or police compound until you can speak with our office or your insurance company.


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What To Do After An Auto Accident

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Auto Accident Report

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